cancel
Showing results for 
Search instead for 
Did you mean: 
MEHERYash
New member
1 0 0 0
Message 1 of 2
103
Flag Post
HP Recommended

wi fi does appear

g2h01pa#acj
Microsoft Windows 8.1 (64-bit)

 my wifi option does not show

in adopter setting wireless connection does not show

1 REPLY 1
HP Support Agent
HP Support Agent
21,080 21,034 1,769 2,846
Message 2 of 2
47
Flag Post
HP Recommended

wi fi does appear

@MEHERYash Have you run a wireless card test on your computer?

 

Download and install the HP Hardware diagnostics tool from this link

Once installed, shut down your computer.

Wait for a minute. 

Turn the computer On and keep tapping F2 repeatedly on startup to enter system diagnostics. 

Select the component test and run a wireless test on your computer. 

Refer to this HP Article for assistance. 

If the test fails or does not detect the wireless card, it could be faulty.

 

P.S: Welcome to HP Community 😉

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.

Riddle_Decipher
I am an HP Employee

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation