wifi Conectivity issues

[Mark2497]

My wifi connection to my router keeps dropping on my HP Google chromebook; 14a-Na0005na.

All my other devices connected to the same router have no issues.

I have the same issues when I connect to different router's. I've tried switching off and resetting my router, powerwashed the chromebook but the issues remains.

The chromebook is just over 2yrs old and the issue started about 6month ago.

Can you please provide me with a solution to my issue, thank you.

Mark

[BeemerBiker]

Your chromebook can access the 2.4 or the 5ghz band.  If using 2.4 then change to the 5ghz band.

In the modem/router, use a different SSID for different bands and find the cleanest channel:
Be sure to find the channel that has the least amount of noise

I have an Arris modem, yours may be different. This tutorial is helpful. The username might be admin and the password should be printed somewhere on the modem. If not, then use that tutorial. Use a different name for the 2.4 and the 5ghz bands. To keep it simple, use the same password and use only numeric digits such as someone's phone number. When in the router, run the app (like the one above) that finds the channel with the least amount of noise for both bands.

Have the chromebook connect to the 5ghz band.  If you have a printer, put it on the 2.4ghz.

[Mark2497]

Thanks for the advice, I'll give it a try and keep you posted.