wifi device disappear after windows 11 automatic update

[Massy80]

I have a Realtek rtl8821ce 11ac PCIe WIFI card on Windows 11 OS. After windows automatic update often the pc doesn't show any wifi card. It seems it hasn't wifi card. The big matter is my laptop doen't have ethernet port, so the pc cannot be connected to Internet. I usually run the following command "netsh int ip reset" from a command prompt and after a reeboot the card return to be visible and usable and anything works well. Anyway, today after the last update the command above doesn't work jet and after varius tries I had to restore the O.S. to previus backup. I suppose the next automatic update will cause the error again. Is it possible to solve definetly the problem? Can anyone help me? Thank you very much.

[Irfan_06]

Hi @Massy80,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with the wifi driver on your Laptop.

If the issue appears after updating the latest updates.

Pause the updates for a few weeks while microsoft is going to work on it to fix the bug.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support