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HP Notebook 15s-fr1004tu

My wifi disabled automatically after some time, and did not show the the wifi. when i click the networks connected in my wifi its says did not connect . 

1 REPLY 1
HP Recommended

@Laptop_Viv, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding WiFi Connectivity Issues on Your HP Notebook! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

It sounds like you're experiencing a Wi-Fi connectivity issue with your HP Notebook 15s-fr1004tu. Here are some steps you can follow to troubleshoot and resolve the problem:

Restart Your Devices:

  • Turn off your router and your laptop.
  • Wait for about 30 seconds.
  • Turn on your router first, then your laptop.

Verify Wi-Fi is Enabled:

  • Make sure the Wi-Fi is turned on by checking the Wi-Fi light on your laptop (if available) and the status in the network settings.

Update Wi-Fi Drivers:

  • Ensure your Wi-Fi drivers are up to date.
  • You can update your drivers via Windows Update or HP Support Assistant.

Disable Power Saving Mode:

  • Sometimes, disabling power saving for Wi-Fi can help.
  • Go to Device Manager > Network Adapters > [Your Wi-Fi Adapter] > Properties > Power Management.
  • Uncheck “Allow the computer to turn off this device to save power.”

Reset Network Settings:

  • Open the Command Prompt as an administrator.
  • Run the following commands one by one:
    netsh int ip reset
    netsh winsock reset
    ipconfig /release
    ipconfig /renew

Run Network Troubleshooter:

  • Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters.
  • Select "Internet Connections" and then run the troubleshooter.  

 

Hope this helps! 

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.