wifi disconnection problem

[HasanDISBUDAK]

bilgisayarım bir hp pavilion oyun 15-ec-2000 serisi dizüstü bilgisayar.Güncel olmasına rağmen wifi bağlantı kopma sorunu yaşıyorum. Wifi adaptörü değiştirildi ancak sorun çözülmedi. Bana yardımcı olabilir misiniz? 

[Paul_Tikkanen · Accepted solution]

Hi:

What model wifi adapter does your notebook have?

[MayS]

Hi @HasanDISBUDAK !

Thank you for visiting our English HP Support Community.

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

@Paul_Tikkanen Thank you for answering! 🙂

Regards,

MayS. 

[HasanDISBUDAK]

Realtek RTL8852AE WiFi 6 802.11ax PCIe Adapter

[HasanDISBUDAK]

 it is Realtek RTL8852AE WiFi 6 802.11ax PCIe Adapter 

[HasanDISBUDAK]

my computer is a hp pavilion game 15-ec-2000 series laptop. Although it is up to date, I am having wifi disconnection problem. The wifi adapter was changed but the problem was not resolved. Can you help me? Please

[Paul_Tikkanen]

Hi:

The only suggestion I can offer would be to update the Realtek RTL8852AE Wi-Fi driver to the latest version:

https://ftp.hp.com/pub/softpaq/sp142001-142500/sp142005.exe 

[HasanDISBUDAK]

Hi! but this suggestion is not enough to solve the problem