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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-29-2016 12:17 PM

HP Recommended
Product: presario cq 57
Operating System: Microsoft Windows 10 (64-bit)

i need wifi drivers for my compaq presario cq57 laptop. i am unable to turn on my wireless adapter after updating to windows 10.  Manufacturer: Realtek Semiconductor Corp.
Description: Realtek RTL8188CE 802.11b/g/n WiFi Adapter
Driver version: 2013.12.331.2016
Physical address (MAC): ‎68-A3-C4-76-58-31
 

1 REPLY 1

‎09-30-2016 12:03 PM

HP Recommended

Hi! @videokid14, Thank you for joining the HP Forums!

 

I understand you need the wireless driver for your laptop running windows 10.

According to the specifications of your laptop. It was shipped with windows 7.

As your laptop model is very old we don't have drivers for windows 10.

However, if you install windows10 generic drivers should get installed. 

 

Go to windows desktop
Hold Windows key + Letter R key.
Run dialog box would open type devmgmt.msc
Device manager window will open.
Expand network adapters.
Right, click the battery icon and select properties.
Go to driver tab and select update driver.
Select browse my computer for driver software.
Select next and in the options select the Realtek driver.
Follow the instructions and click finish.
 

If the above steps do not work. Please try updating windows 8 wireless driver in compatibility mode.

 

Link: http://hp.care/2dxhgc5

 

Let me know if this works!

Have a great day!

 

A4Apollo
I am an HP Employee

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