Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
presario cq 57
Microsoft Windows 10 (64-bit)

i need wifi drivers for my compaq presario cq57 laptop. i am unable to turn on my wireless adapter after updating to windows 10.  Manufacturer: Realtek Semiconductor Corp.
Description: Realtek RTL8188CE 802.11b/g/n WiFi Adapter
Driver version: 2013.12.331.2016
Physical address (MAC): ‎68-A3-C4-76-58-31
 

1 REPLY 1
HP Recommended

Hi! @videokid14, Thank you for joining the HP Forums!

 

I understand you need the wireless driver for your laptop running windows 10.

According to the specifications of your laptop. It was shipped with windows 7.

As your laptop model is very old we don't have drivers for windows 10.

However, if you install windows10 generic drivers should get installed. 

 

Go to windows desktop
Hold Windows key + Letter R key.
Run dialog box would open type devmgmt.msc
Device manager window will open.
Expand network adapters.
Right, click the battery icon and select properties.
Go to driver tab and select update driver.
Select browse my computer for driver software.
Select next and in the options select the Realtek driver.
Follow the instructions and click finish.
 

If the above steps do not work. Please try updating windows 8 wireless driver in compatibility mode.

 

Link: http://hp.care/2dxhgc5

 

Let me know if this works!

Have a great day!

 

A4Apollo
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.