wifi is not showing

[Sagnik13]

i have hp 15-ac646TX  and i am facing the issue of wifi, I neighter find or enable the wifi option nor using internet please support me.

[asmita6658]

Hi @Sagnik13

Welcome to the HP Support Community. 

To better assist you - 

1) Are you getting any error message? 

2) Were there any recent changes made to the computer? 

While you respond to that, try these steps -

Step 1 Network Troubleshooter -

1) In the search box, type and open "Troubleshooter".

2) Click on "Network and Internet".

3) Click on "Internet Connections".

Step 2 Re-install the Network Adapter -

1) In the search box on the taskbar, type Device Manager, and then select Device Manager from the list of results.

2) In Device Manager, select Network adapters > the network adapter name.

3) Right-click on the network adapter, and then select Uninstall device > Delete the driver software for this device check box > Uninstall.

4) Restart the computer.

Connect the Ethernet cable and try updating the computer - 

Step 3 Windows Updates - 

1) In the search box, type and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

Step 4 HP Support Assistant Updates - 

1) In the search box, type and open HP Support Assistant.

2) Check for updates.

3) If the updates are available, click on install and restart the computer. 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day!