Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
hp 4540s
Microsoft Windows 7 (64-bit)

hi,

i have hp probook 4540s . i want to upgrade my wifi network for 2.4ghz to 5ghz so pls can u halp me how can i connect with 5ghz network

 

thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@azadali wrote:
Fcc id : VQF-RT5390

That is a Realtek RT5390 pcie wifi adapter with single band 2.4GHz.

 

To upgrade internally you will have to make certain that the candidate wifi PCIe adapter requires only a 1x1 antenna.

 

 ASUS makes a number of usb dongles that are dual band and simultaneous R/T.

http://www.asus.com/Networking/Wireless_Adapters_Products/

 

 



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



View solution in original post

9 REPLIES 9
HP Recommended

the simplest method would be to purchase and use a usb wifi dongle that is capable of dual band 2.4\5 Ghz.

 

If you do not see SSID for a known 5GHz router as available then your installed adapter is unlikely to be dual band capable.

 

Which PCIe adapter is installed in your  probook 4540s?

 

You can use the BIOS -->system information tab  to get the FCC id for the adapter. Post it here please. 



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



HP Recommended
Realtek PCLe gbe family controller
HP Recommended
Realtek PCLe gbe family controller
HP Recommended
Fcc id : VQF-RT5390
HP Recommended

@azadali wrote:
Fcc id : VQF-RT5390

That is a Realtek RT5390 pcie wifi adapter with single band 2.4GHz.

 

To upgrade internally you will have to make certain that the candidate wifi PCIe adapter requires only a 1x1 antenna.

 

 ASUS makes a number of usb dongles that are dual band and simultaneous R/T.

http://www.asus.com/Networking/Wireless_Adapters_Products/

 

 



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



HP Recommended

PD96235ANH Can I install a dual band wifi card internally. I would prefer not using a dongle

 

HP Recommended

Hi Team,

 

I am facing couple of issue

 

issue 1:-

Can some help me out this issue I am facing internet connectivity issue to 5 Ghz. I can able to see in my wifi 2.4 ghz other 5 ghz not displaying

 

After done many research in online  checking the with the below command my laptop will not support for 5 ghz 

netsh wlan show interfaces

My laptop specification

HP Pavilion g6 Notebook PC

Prod no # C0P15PA#ACJ

Windows 8 Single Language 64-bit 

 

 

issue 2:-

 

In sometime my 2.4 ghz is disconnecting and after some time it reconnecting,since my laptop is not support for 5 ghz Completely depedeing on 2.4 ghz and based on the research from online resetting the router,and updated the network adapters but still isssue is presist.

 

Pls guide me on both this issue

 

HP Recommended

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue. 
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about forum posting, please feel free to send me a private message!

Thank you


I work on behalf of HP
HP Recommended

I am unable to install my new HP printer to my wireless. I have recieved the message to change 5gz to 2.4ghz. I have opened the network settings but cant find an area to change.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.