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10 7 0 0
Message 11 of 14
Flag Post
HP Recommended

System SKU:  Y4G61PA#ACJ

I cant find wifi adapter in network. 

Screenshot (68).pngScreenshot (67).png

 

 

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Level 12
7,692 7,654 330 692
Message 12 of 14
Flag Post
HP Recommended

Hi  

HP Pavilion - 14-al111tx

https://support.hp.com/us-en/product/hp-pavilion-14-al100-notebook-pc/12499206/model/13152754?sku=Y4...

https://support.hp.com/us-en/product/hp-pavilion-14-al100-notebook-pc/12499206/model/13152754/manual...

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-14-al100-notebook-pc/12499206/model/131...

http://partsurfer.hp.com/Search.aspx?searchText=Y4G61PA

 

863934-855Intel Dual Band Wireless-AC 3168 802.11 ac 1x1 WiFi + Bluetooth 4.2 combination WLAN module

HP Notebook System BIOS Update (Intel Processors)

F.52 Rev.A42.5 MBMay 20, 2019Download

Intel Bluetooth Driver (Legacy)

18.1.1611.3223 Rev.S17.6 MBJun 27, 2016Download
 

Intel WLAN Driver

20.90.0.7 Rev.P149.4 MBOct 11, 2018Download
 

HP Wireless Button Driver

1.1.5.1 Rev.A4.7 MBJul 15, 2015Download

 

So back to the beginning

REMOVE AND RE-SEAT the WiFi adapter.

Check the Antenna connections at the same time.

 

You should have all you need to progress your problem.

 

Unless the WiFi adapter has actually failed and needs replacing.

 

 

 

 

 

 

 

 

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Author
Level 1
10 7 0 0
Message 13 of 14
Flag Post
HP Recommended

I have installed every driver except wlan driver. its showing error

Error: exception configuration error: unable to apply configuration: wifiapp (I have also attached screen shot)

Screenshot (70).png

 

When I un-hide hidden devices from device manager, the wifi suddenly showed up like normal. 

I have also attached screen shot fro this.

but when I closed the device manager it disappeared again. 

Screenshot (72).png

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Level 12
7,692 7,654 330 692
Message 14 of 14
Flag Post
HP Recommended

For the FINAL time

REMOVE AND RE-SEAT the adapter.

 

BYE.

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