wifi not supporting

[chandranmallaka]

WIFI ISSHUES

[Hawks_Eye]

Hi @chandranmallaka 

Welcome to the HP Support Community! We're here to help you get back up and running.

I understand you're experiencing Wi-Fi connectivity issues, and I'm sorry for the inconvenience this is causing. We'll work together to get a clearer picture of the situation before suggesting troubleshooting steps.

To better understand the issue, could you please share:

• What is the HP product model? (HP laptop, desktop, printer, etc.)
• Which operating system are you using? (Windows 11, Windows 10, ChromeOS, etc.)
• What exactly happens when you try to connect to Wi-Fi?
  • Wi-Fi networks do not appear
  • Wi-Fi is disconnected frequently
  • Connected but no internet access
  • Wi-Fi option is missing entirely
  • Any error message displayed
• When did the issue start?
• Have you already tried any troubleshooting steps? If yes, please let us know what you've tried so far.

If possible, please also share:

• The full product model number
• A photo or screenshot of any error message you see

Once we have these details, we can better identify the cause and provide the most appropriate recommendations.

We're looking forward to helping you get back up and running! 

Regards, 

Hawks_Eye

Note: Do not share any of your personal information in public, such as serial number, phone number, email ID, etc.