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‎04-05-2022 12:08 AM

HP Recommended
Product: HP 15-r014tx Notebook PC
Operating System: Microsoft Windows 8.1 (64-bit)

My laptop not showing any wifi signals eventhough there is lots of signals are around. I can't connect because Even signal is not showing ,I tried all the method from HP agent, even then not solve.

Category:
2 REPLIES 2

‎04-05-2022 12:39 AM

HP Recommended

@spanwan 

 

Its specs

 

          https://support.hp.com/au-en/document/c04337700

 

It only has 802.11b/g/n (1x1) and Bluetooth 4.0 combo wifi adapter. Your machine is old, you can't upgrade to new adapter internally. You have 2 options

 

  1. Allow your router to broadcast DUAL bands which are 2.4GHz and 5.0GHz. Your machine can see 2.4GHz net work and allow you to connect
  2. Buy an external adapter such as (highly recommended)

                   https://www.scorptec.com.au/product/Networking/Adapters/67965-USB-AC53-NANO

             or similar, it will pick up 5.0GHz networks and allow you to connect

 

Regards.

          

BH
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‎04-11-2022 07:27 AM

HP Recommended

What if my laptop antena is gone ? Even then the 2and option  of yours work ?

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