• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP 15-r014tx Notebook PC
Microsoft Windows 8.1 (64-bit)

My laptop not showing any wifi signals eventhough there is lots of signals are around. I can't connect because Even signal is not showing ,I tried all the method from HP agent, even then not solve.

2 REPLIES 2
HP Recommended

@spanwan 

 

Its specs

 

          https://support.hp.com/au-en/document/c04337700

 

It only has 802.11b/g/n (1x1) and Bluetooth 4.0 combo wifi adapter. Your machine is old, you can't upgrade to new adapter internally. You have 2 options

 

  1. Allow your router to broadcast DUAL bands which are 2.4GHz and 5.0GHz. Your machine can see 2.4GHz net work and allow you to connect
  2. Buy an external adapter such as (highly recommended)

                   https://www.scorptec.com.au/product/Networking/Adapters/67965-USB-AC53-NANO

             or similar, it will pick up 5.0GHz networks and allow you to connect

 

Regards.

          

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

What if my laptop antena is gone ? Even then the 2and option  of yours work ?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.