wifi speed very slow

[khchew2002]

currently i am using Realtek 8273BE wifi card (ori come with notebook)

it seem very slow download speed. what Wifi card can be upgrade for this notebook?

currently my wifi is 500Mbps, but my notebook only can reach the download speed around 30Mbps.

[praveen196]

@khchew2002 Welcome to HP Community!

I understand that the wifi speed very slow.

Do not worry. I will try to help you.

A few things to remember are mentioned below: 

The compatibility of your router with the wireless card, 

If the wireless card is 1x1: supports 2.4 GHz and below - slow connection and download/upload speed, 

If it's 2x2 or more: support 5 GHz and above - Fast connected and speed. 

 
Here are your Product specifications: Click here for details. 

Your laptop support following Wifi cards.

Integrated Wireless options with single antenna (M.2/PCIe)

Realtek RTL8723BE-VB 802.11b/g/n 1x1 Wi-Fi + BT4.0 Combo Adapter

Broadcom BCM43142 802.11 b/g/n 1x1 Wi-Fi + BT4.0 Combo Adapter

Integrated Wireless options with dual antennas (M.2/PCIe):

Intel Dual Band Wireless-AC 3165 802.11 ac 1x1 WiFi + BT 4.2 Combo Adapter Compatible with 0iracast-certiƭed devices.

You can check the manual  (page number 2 chapter one) as well.

You could purchase the part from HP, use the HP Parts surfer to identify the part: http://partsurfer.hp.com/search.aspx 

And order it via the HP Parts store: https://parts.hp.com/hpparts/CountryChoice.aspx?mscssid=&ccode=ZZ&lcode=ZZ 

Or alternatively, Contact HP for setting up an order/service via phone support   

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!