05-22-2020 05:11 AM
I have installed windows 10 on my laptop recently. I have noticed that the wireless network is not working properly. Wifi symbol and even name are not displaying in list. I have updated drivers from the official hp site and have tried every setting from device manager. if wifi works then I have to troubleshoot network ofently in 4-5 hours. Is it windows 10 problem or wifi issue?
05-22-2020 06:18 AM
SKU: if possible by this method
WinKey + R and type
Read Line 9
System SKU: N6K07EA#ABU
Please do not post Serial Numbers.
I don't know. You could try posting some details...
Copy, Paste and Save in Notepad, as LBB.bat (not a .TXT) and double click to run.
Preferably run as an Administrator.
Copy and use the individual command lines as needed.
Post anything non-personal, but relevant please.
@Echo OFF getmac netsh lan show interfaces netsh wlan show interfaces netsh wlan show drivers PAUSE msinfo32 PAUSE systeminfo PowerShell -Command "Get-NetAdapter" PowerShell -Command "Get-NetAdapter -Name * | Format-Table -View Driver" PowerShell -Command "GIP -Detailed" PowerShell -Command "Test-NetConnection" PAUSE
05-22-2020 09:03 AM
I am having the same issue as well. I had the windows 10 update then all wifi is gone and nothing is displayed. I can only connect with an ethernet cable.. I uninstalled the latest updates, it didn't solve the issue. Then I reinstalled it, nothing. I have downloaded Softwares from HP that didn't work.
I ran the diagnostics as explained and received the following>
Many thanks for the help.
05-23-2020 04:01 AM
So there is nothing wrong with adapter card, because the BlueTooth is on the same board and has no problem?
Double check the Resources for an IRQ conflict.
Could you remove the Virtual Wi-Fi adapters.
Remove Microsoft from the equation and boot a Live Linux Mint?
Leaving only the HP hardware and BIOS the same?