windows is still up the class configuration for this device(code 56)

[amirvk]

The Internet drive of my laptop gives this error and does not connect to the Internet

windows is still up the class configuration for this device(code 56)

[Raj_05]

Hi @amirvk,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The "Class Configuration" error (Code 56) usually indicates an issue with the network adapter or its driver. Here’s a step-by-step guide to troubleshoot and hopefully resolve the issue.

Update Network Drivers

• Open Device Manager: Right-click the Start button and select Device Manager.
• Find Network Adapters: Expand the Network adapters section.
• Update Driver: Right-click your network adapter (it may have a yellow exclamation mark) and select Update driver. Choose Search automatically for updated driver software.

Uninstall and Reinstall the Network Adapter

• In Device Manager, right-click the network adapter and select Uninstall device.
• After it’s uninstalled, restart your laptop. Windows will automatically reinstall the network adapter.

Run Network Troubleshooter

• Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters.
• Select Internet Connections and run the troubleshooter.

Check Network Services

• Press Windows + R, type services.msc, and press Enter.
• Ensure the following services are running:
  • Network Connections
  • Network List Service
  • Network Location Awareness
• Right-click each service and select Start if they are not running.

Reset Network Settings

• Go to Settings > Network & Internet > Status.
• Scroll down and click on Network reset. Follow the prompts to reset your network settings. (Note: This will remove all saved Wi-Fi networks and passwords.)

Check for Windows Updates

• Go to Settings > Update & Security > Windows Update and check for updates. Install any available updates.

Perform a System Restore (if applicable)

• If the problem started recently, consider performing a system restore to a point before the issue began.

Reinstall Windows (last resort)

• If none of the above steps work, consider backing up your data and reinstalling Windows.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support