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HP Recommended
HP 15 Notebook PC
Microsoft Windows 10 (64-bit)

No wireless network connection since driver is missing or not present  in my HP 15 Notebook PC.I need to download and install a driver that will support and install in my system.

windows 10 ,

version 1909

i have tried to install on my laptop with version sp68506 ,sp68381,sp68460 but can't be install properly in two and can't support in 6850.

and i have download it from hp support ,please provide me a link,where i can redirect and dowload the driver.

since i have to download in this sytem and need to install in my HP 15 Notebook PC.

I have to install in another system but most of the driver saying,some of it properties cannot be copy to another location,Please help me

3 REPLIES 3
HP Recommended

Hello


this is a recorded response (macro))
we need the exact model of your computer, and the product number
To find it follow this
for a desktop computer

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support

 

and for a laptop:

 

HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

Windows network diagnostics-

Windows did not detect a properly installed network 

adapter, you will need to re-install the driver 

What do I do ? 

product name : HP Stream 14-ax0XX

product number X7S46UA#ABA

processor name intel(R) Celeron(R) CPU N3060 @1.60GHz

HP Recommended

I do not understand where you found them where your drivers?
it is mentioned

Wireless connectivity
Intel 802.11ac (2x2) and Bluetooth® 4.0 Combo

https://support.hp.com/us-en/product/hp-stream-14-ax000-laptop-pc/12499221/model/13086691/document/c...
and you have this:

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-stream-14-ax000-laptop-pc/12499221/mod...

File name:
sp99225.exe

 

one you try

sp68506

TITLE: Broadcom Wireless LAN Driver

VERSION: 6.223.215.3 REV: A PASS: 1
DESCRIPTION:
This package contains Broadcom Wireless LAN driver and is required to enable
integrated Broadcom Wireless LAN adapter in supported notebook models that are
running a supported operating system. This package also contains the Broadcom
Wireless Utility application.

OPERATING SYSTEM(S):
Microsoft Windows 7 Enterprise 64 Edition
Microsoft Windows 7 Home Basic 64 Edition
Microsoft Windows 7 Home Premium 64 Edition
Microsoft Windows 7 Professional 64 Edition
Microsoft Windows 7 Ultimate 64 Edition

LANGUAGE(S): Global

DEVICES SUPPORTED:
Broadcom BCM43142 802.11b/g/n 1x1 Wi-Fi Adapter
Broadcom BCM43142 802.11b/g/n 1x1 Wi-Fi M.2 Adapter

probably one of the causes that this can't work

 

 

 

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Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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