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- wireless adapter driver missing hp pavilion g6

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01-28-2018 08:52 AM
HP Pavilion G6- 2016Tx product number B3H81PA
Hii
I am unable to switch on my wifi button as it stay orange all the time. I opened device manager and i found wireless driver missing. Itried to install new driver from hp site and installed driver SP57976 but it didnt't changed anything. I searched for solution over the internet,watched videos but nothing solved the problem.
Please help me out guys.
THANKS in ADVANCE
01-28-2018 09:20 AM - edited 01-28-2018 09:21 AM
Hi:
Looking at your screenshot, there is no wireless adapter device listed. Nor is there a bluetooth device, which is part of the wireless card.
Could be one of two things...
You need to install the HP Connection Manager software, restart the PC and turn on the wifi by using the software.
This package provides the HP Connection Manager for the supportednotebook models and operating systems.
http://ftp.hp.com/pub/softpaq/sp54501-55000/sp54945.exe
Now, if the HP connection manager software does not detect a wifi adapter, the most likely the wifi adapter has failed, and needs to be replaced with one listed in the service manual for your notebook.
Before replacing the wifi adapter, you may want to first try removing and reseating the device to make sure the contacts make a good connection. Sometimes they get oxidized and you lose the electronic contact.
When you remove and reseat the card, try and leave the antennas connected to the wifi card, to facilitate easy reinstallation.
Here is the link to the service manual for your model series...