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P6L83PA#ACJ
Microsoft Windows 8.1 (64-bit)

WE COULDN'T FIND WIRELESS DEVICE ON THE PC

1 REPLY 1
HP Recommended

@raj61,

 

Welcome to HP Support Community,

 

Let's try these steps here: 

 

Right click the network icon in System Tray at bottom right end of task bar to Troubleshoot Problems. 

 

Try turning off all and then restarting your modem, router and PC in that order with 1 minute in between each. 

 

Next thing, I would suggest here is to update the Bios, Chipset and Wireless card drivers on your PC from our HP support website, using this link.

 

Also, download and install HP support assistant on your PC. It should automatically download and install the latest updates and drivers for your PC.

Refer this link to know how to use HP support assistant.

 

Alternatively, I would suggest here is to run the test of tht Wireless from F2(Please capture the failure ID for further assistance).

 

For more additional information, please follow this support document - HP PCs - Troubleshooting Wireless Network and Internet (Windows 😎

 

Let me know how it goes for further assistance!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Jeet_Singh
I am an HP Employee

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