wireless driver for iphone 8 driver for windows 7

[minersforge]

iphone 8 driver issue on windows 7. The driver download returns code 28, driver not found

[Max3Aj]

@minersforge, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

If you're trying to connect an iPhone 8 to a Windows 7 HP laptop and you're encountering Code 28 – Driver not found, this usually indicates that the Apple Mobile Device USB Driver is missing or not properly installed. Here’s a step-by-step guide to fix the issue:

✅ Step 1: Make Sure iTunes is Installed

iPhone drivers come bundled with iTunes. You must install iTunes to get the proper drivers for the iPhone.

1. Download an older version of iTunes for Windows 7 (64-bit or 32-bit) from a trusted source like:
   • Apple's official iTunes download page
   • Avoid the Microsoft Store version, as it's not compatible with Windows 7.
2. Install iTunes completely, ensuring that Apple Mobile Device Support is included.

✅ Step 2: Connect iPhone and Update Driver

1. Connect your iPhone 8 to your Windows 7 laptop using a USB cable.
2. Open Device Manager:
   • Press Win + R, type devmgmt.msc, and press Enter.
3. Look for any Unknown Device or Apple iPhone under Other devices or Portable Devices.
4. Right-click it and select Update Driver Software > Browse my computer for driver software.
5. Choose the following path:

C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers

Click Next and let it install the driver.

✅ Step 3: Restart the PC

After the driver is installed, restart your laptop. Your iPhone 8 should now be recognized properly.

⚠️ If Step 2 Fails (Still Code 28):

• Uninstall the problematic device from Device Manager and reconnect the iPhone.
• Ensure that Apple Mobile Device Support is installed (check in Control Panel > Programs).
• Temporarily disable driver signature enforcement if the system refuses to install the driver.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support