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‎02-01-2024 11:52 AM

HP Recommended
Product: HP Chromebook 11A G8 Education Edition

Chromebook not allowing a wireless mouse to work. The mouse works for 2 minutes and stops. I have tried 2 different mouse from Logitech and both stop working almost immediately. I think it might be the ports that the stub plugs into. 

 

 

Category:
1 REPLY 1

‎02-04-2024 12:44 PM

HP Recommended

Hi @txyankee1,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with your chromebook.

 

Kindly refer to the steps on this link to troubleshoot and let me know if that resolves the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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