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brandonkl
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Message 1 of 2
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wireless network adapter is missing

Pavilion 15 notebook
Microsoft Windows 8.1 (32-bit)

Hi, my wireless network adapter is missing. I have tried to download realtek wireless driver from HP support website, but the device manager still does not show up the relevant wireless driver for internet connection.

 

Please assist asap. There are many wireless network adapter in HP driver list. How do i know which is the compatible driver to my notebook?

 

Thanks

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Message 2 of 2
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Flag Post
HP Recommended

wireless network adapter is missing

@brandonkl
Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Did this happen after a recent window or software update?
  • Have you made any hardware/software changes?

While you respond to that, let's try these steps: 

Delete all the drivers listed under Network adapter in device manager and restart your computer to reinstall the network driver.

Once it's done try to connect to check your wireless network. 

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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