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HP Recommended
HP Pavilion x360 - 15t-dq100 CTO
Microsoft Windows 11

The wireless network is down. I have checked Device Manager, it shows the following message:

 

"This device cannot start. (Code 10) 

{Operation Failed}

The requested operation was unsuccessful"

 I did everything I saw on the internet forums: I disabled wifi, I opened it, I deleted and installed the drivers, I even formatted the computer. But it still didn't get better. It passed all tests when I ran a comprehensive diagnostic test on the bios. It also passed when I did the wireless network adapter test.

after all the reset it will work completely for some time and later it is again showing the same error code 10.

laptop product no:6UQ05AV

image.png

 

2 REPLIES 2
HP Recommended

@barani_kerthi 

 

Please download and install the newer first item to your machine

 

            https://www.intel.com/content/www/us/en/products/sku/99446/intel-wirelessac-9560/downloads.html

 

Regards.

BH
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HP Recommended

Banhien (hp.com)

my driver is all new and updated but still the issue is there .please find me a solution . I learned that not only the wifi fails another USB driver fails too. still, no change in hardware diagnostics runs fine there.Screenshot 2023-07-20 195730.pngScreenshot 2023-07-20 195837.png

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