wireless not working

[CezDoc]

The laptop came with FreeDos.
Wireless not working...i cannot activate it because it is not present in the list.

[Paul_Tikkanen]

Hi:

Most likely you need to install the driver for the wireless network adapter.

This package contains the drivers for the supported Intel Wireless LAN adapters. This package is provided for supported notebook models that are running a supported operating system.

https://ftp.hp.com/pub/softpaq/sp87501-88000/sp87786.exe

[CezDoc]

I installed it and still doesn t work

[Paul_Tikkanen]

Go to the device manager.

If the wifi card needs a driver, there will be a device listed in the device manager labeled as a Network Controller.

That is what Windows names the wifi adapter (card) when it needs a driver.

If you see that device, please post the hardware ID for it.

Use this guide for how to find the hardware ID for a device.

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

[CezDoc]

PCI\VEN_10EC&DEV_B822&SUBSYS_831B103C&REV_00
PCI\VEN_10EC&DEV_B822&SUBSYS_831B103C
PCI\VEN_10EC&DEV_B822&CC_028000
PCI\VEN_10EC&DEV_B822&CC_0280

[CezDoc]

Got it...with driver sp82804

https://www.driverguide.com/driver/detail.php?driverid=2055526&auth=At82snaUidNtrCvtF7wFYmllar0f3%25...

[Paul_Tikkanen · Accepted solution]

Sorry I was not at home to give you a timely response.

I recommend you use the latest Realtek wifi driver...

10.25.119.2018 Rev.A    Jun 8, 2018

https://ftp.hp.com/pub/softpaq/sp88001-88500/sp88177.exe

Also install the Realtek bluetooth driver for the bluetooth to work.

1.0.0.87 Rev.A    May 10, 2018

https://ftp.hp.com/pub/softpaq/sp87501-88000/sp87661.exe

[CezDoc]

Thnx mate. With the versio you provide, it doesn recognize the wireless adapte. It is strange

[Paul_Tikkanen]

You're very welcome.

Yes, that is strange. 

That driver was right from your notebook's support page.

I guess you will have to use the older version that you originally installed.