• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
laserjet pro mfp m148fdw

macOS 13. LaserJet Pro MFP M148. I'm trying to connect it to a wireless network with its touch screen, but when I'm in the Wireless Menu, there is no WIreless Setup Wizard. According to the guide, there should be one. What should I do?

 
I looked at the above post, followed the below instructions and nothing changed. What do I do?
1 ACCEPTED SOLUTION
 
 
 

 

 

@anhquantum, Welcome to the HP Support Community!

 

That's right. There should be a 'Wireless setup wizard' under the Wireless menu. Make sure there is no Ethernet cable connected to the printer.

Let us follow these steps:

 

Reset the printer

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Wait at least 60 seconds.
  3. Reconnect the power cord to the rear of the printer.
  4. Turn ON the printer, if it does not automatically turn on.
  5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

 

On the printer screen, go to Setup > Network setup > Restore defaults

Go back to Network > Wireless > look for Wireless setup wizard.

 

If the issue persists, 'Run wireless test' available under the wireless menu.

 

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

1 REPLY 1
HP Recommended

Hi @kev123456,

 

Welcome to the HP Support Community. 

 

I'd like to help!

Since you have already tried the mentioned steps and still facing issues, This might require one on one interaction to fix the issue.

 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Elohi_NR
I am an HP Employee
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.