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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -

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08-19-2025 11:27 AM
@Mim18, Welcome to the HP Support Community!
Thanks for reaching out about your query regarding Wireless Network Settings!
We're thrilled to have the opportunity to assist you and provide a solution.
Check the Wi-Fi Switch: Some HP laptops have a physical switch or a function key that enables or disables the wireless connection. Make sure it's turned on.
Check Wireless Settings in Windows:
- Windows 10: Go to Settings > Network & Internet > Wi-Fi. Ensure that Wi-Fi is turned on.
- Windows 11: Click on Start, go to Settings > Network & Internet > Wi-Fi, and make sure Wi-Fi is enabled.
Ensure Airplane Mode is Off:
- Both Windows 10 and 11 have an Airplane mode. Ensure it's turned off by checking in Settings > Network & Internet.
Update Wireless Drivers:
- You can update your wireless drivers through Device Manager. Right-click on the Start button, select Device Manager, find Network adapters, right-click on your wireless adapter, and select Update driver.
Restart Network Components:
- Sometimes, restarting your router and laptop can solve connectivity issues. Turn off your router for a few minutes and then turn it back on.
Check for Interference:
- Ensure there are no physical obstructions or interference from other electronic devices.
Run Windows Network Troubleshooter:
- Go to Settings > Update & Security > Troubleshoot, and select Internet Connections. Run the troubleshooter to see if it resolves the problem.
Hope this helps!
Take care, and have an amazing day!
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Regards,
ZOEY7886
I am an HP Employee