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Maxacre
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wirless not supported

HP Recommended
compaq presario cq56
Microsoft Windows 7 (64-bit)

Salve a tutti. Ho un problema con il mio compaq presario cq56. Ho necessità di sostituire la scheda di rete wireless in quanto, quella di fabbrica, non funziona più. Nel momento in cui vado a mettere le nuova scheda e avvio il pc, mi esce subito un messaggio d errore!!! ovvero: WIRELESS NOT SUPPORTED SYSTEM HALT ERROR 702. Ho provato con diverse schede di rete che riporto di seguito:

- atheros ar5b93

- broadcom wll6230b-d99

-atheros ar5b195

con tutte quante mi da lo stesso problema. ovviamente se lo lascio senza scheda di rete il computer funziona a meraviglia, ma lo devo connettere mediante cavo oppure scheda di rete usb....

Spero di essermi spiegato bene aspetto i vostri suggerimenti! grazie in anticipo!

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Maxacre
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Nello specifico questa è la schermata che mi appare:

 

WIRELESS MODULE NOT SUPPORTED

 

The system has detected a Wireless module installed in the system is not

supported. System Halted. Please remove device and restart.

 

WLAN Module ID (702)

 

For more information, please visit: www.hp.com/go/techcenter/startup

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MarcusC
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Hey Maxacre😁

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.



Or, if you prefer, you can visit the HP Support website (https://support.hp.com/us-en?openCLC=true), to find the support channel for your region.



Thank you for your understanding.

Regards,

MarcusC

I work on behalf of HP.
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Maxacre
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Hello everyone. I have a problem with my compaq presario cq56. I need to replace the wireless network card as the factory one no longer works. When I go to put the new card and start the pc, I immediately get an error message !!! that is: WIRELESS NOT SUPPORTED SYSTEM HALT ERROR 702. I have tried with different network cards that I report below:
Maxacre
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Hello everyone. I have a problem with my compaq presario cq56. I need to replace the wireless network card 
as the factory one no longer works.
When I go to put the new card and start the pc, I immediately get an error message !!!
that is:
WIRELESS NOT SUPPORTED SYSTEM HALT ERROR 702. I have tried with different network cards that I report below: - atheros ar5b93 - broadcom wll6230b-d99 -atheros ar5b195 with all of them it gives me the same problem. obviously if I leave it without a network card the computer
works wonders, but I have to connect it with a cable or a usb network card .... I hope I have explained myself well I await your suggestions! Thanks in advance!

 

Paul_Tikkanen
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Hi:

 

Your notebook has a BIOS whitelist which prevents the installation of any different model wifi adapter other than the one that originally came with your notebook.

 

Not only does it have to be the same model wifi adapter, but it must also have the same HP part number as the one you removed or it won't work either.

 

The best thing to do would be to go on eBay, do a search by the HP part number of the original wifi card you removed, and see if you can find one where it shows a picture of the actual wifi card for sale with the HP part number showing on the 'Replace with HP Spare' label.

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
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