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06-28-2013 01:24 AM
Hello,I recently bought a new HP 650 Notebook.As you may know from the title of the post,I have 4 GB RAM installed,but only 929 MB usable. I run Windows 7 32 bit.I am aware that 32 bit systems can use RAM up to 4GB,but I don`t know if it can use exactly 4 GB.I really want to use all my RAM,and I am ready to change to a 64 bit system if that is the problem.
06-30-2013 11:31 AM
The following weblink has some good explanation:
check in BIOS about the video memory and change it accordingly.
If you need more help, please provide the product number of your notebook.
Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
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11-06-2013 06:35 AM
i need help with my hp notebook i am useing w7 (32 bit) the ram is 4GB and only 929MB usable
i have updated the bios and still the same problem .
i also inserd to ram chips each are 4GB and still the same 8GB and 929MB usable.
and i have chaked the msconfig options nad the muximum memory is not biked.
so i need some halep bacouse i can't chang my os to 64bit
my product number is D4Z99EA#ABV
AND BIOS VERSION : F.24
11-08-2013 07:45 PM
Hello haiderz. I understand you are unable to use all the memory, provided by your computer. I would like you to troubleshoot by following the steps on this Microsoft document: http://support.microsoft.com/kb/978610
Please respond when the troubleshooting is complete. If the steps do not resolve the issue, I need the results after each and every step you attempted. Using this method of organizing results will allow me to assist you better.
I look forward to your response.
08-23-2014 01:55 PM - last edited on 08-26-2014 11:36 AM by Russel-E
I hope you are doing great for you customers.I personally appriciate that help :)
But really i wanna know that why cant we use the whole 4 GB of ram instead of getting 2.66 GB or 1.99 GB from 929 MB.
so please let me know the solution for that because i am in need of whole 4GB for my personal application in my windows.
Thanks in Advance :)
Hariharan [Thank you for visiting the HP Support Forums. I am sorry to inform you that your post has needed some editing to remove personal information.]