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- HP Community
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- Notebooks Archive
- 4GB RAM installed,only 929MB usable

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06-28-2013 01:24 AM
Hello,I recently bought a new HP 650 Notebook.As you may know from the title of the post,I have 4 GB RAM installed,but only 929 MB usable. I run Windows 7 32 bit.I am aware that 32 bit systems can use RAM up to 4GB,but I don`t know if it can use exactly 4 GB.I really want to use all my RAM,and I am ready to change to a 64 bit system if that is the problem.
06-30-2013 11:31 AM
The following weblink has some good explanation:
check in BIOS about the video memory and change it accordingly.
If you need more help, please provide the product number of your notebook.
Regards,
Vidya
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11-06-2013 06:35 AM
Dear Vidya;
i need help with my hp notebook i am useing w7 (32 bit) the ram is 4GB and only 929MB usable
i have updated the bios and still the same problem .
i also inserd to ram chips each are 4GB and still the same 8GB and 929MB usable.
and i have chaked the msconfig options nad the muximum memory is not biked.
so i need some halep bacouse i can't chang my os to 64bit
my product number is D4Z99EA#ABV
AND BIOS VERSION : F.24
REGARDS ,
HAIDER
11-08-2013 07:45 PM
Hello haiderz. I understand you are unable to use all the memory, provided by your computer. I would like you to troubleshoot by following the steps on this Microsoft document: http://support.microsoft.com/kb/978610
Please respond when the troubleshooting is complete. If the steps do not resolve the issue, I need the results after each and every step you attempted. Using this method of organizing results will allow me to assist you better.
I look forward to your response.
Mario
08-23-2014
01:55 PM
- last edited on
08-26-2014
11:36 AM
by
Russel-E
Hello Vidhya,
I hope you are doing great for you customers.I personally appriciate that help 🙂
But really i wanna know that why cant we use the whole 4 GB of ram instead of getting 2.66 GB or 1.99 GB from 929 MB.
so please let me know the solution for that because i am in need of whole 4GB for my personal application in my windows.
Thanks in Advance 🙂
Regards,
Hariharan [Thank you for visiting the HP Support Forums. I am sorry to inform you that your post has needed some editing to remove personal information.]
