-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Notebooks Archive
- 8460p Keyboard light problem

Create an account on the HP Community to personalize your profile and ask a question

03-21-2014 01:26 PM
I have a HP EliteBook 8460p and the keyboard light will not go out. I can press the cover to close it, but you can see the light still illuminated. I can press the on/off button, but it is always on. I'm assuming there is a sensor on the cover that must not be engaging, is there a way to disable the light entirely?
03-24-2014
12:16 PM
- last edited on
03-06-2017
10:28 AM
by
OscarFuentes
Hi Amce-gs,
Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP EliteBook 8460p and not having the backlit go out on your Notebook. Here is a link to change power plans.
To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:
I work on behalf of HP
03-01-2015 12:04 PM
I am having the same problem. This is not a backlit key model. There is an LED mounted next to the camera in the lcd frame. There is a button that is supposed to open the small "hatch" that allows the LED to turn on, much like a fridgerator light. The mechanism that allows closure of this hatch will not turn off the light.
Has anyone had to take apart their lcd panel to disable this LED?
Is there a software mechanism to turn off the LED, I woiuld prefer not to take the machine apart.
09-02-2015 06:45 PM
Hi,
I have this model too with the same problem. A temporary fix for me is to hold the light shut, and move the laptop screen up and down once or twice. This will keep the light off in the current position (at least for me). The issue lies in a faulty connection to the sensor cable which loosens to the point of not detecting whether the light is on or off, so it just stays on, assuming you want a light. To fix this, i'd reccomend just putting a piece of tape over it. If you're feeling adventurous, you can loosen the two screws on the bottom sides of the monitor, take out the display, and re-connect the sensor to its socket.
-Luke (Owned this for 3 years)
