A BIOS update bricked my laptop. What next?

[HaggisCat]

If you have had the laptop repaired by HP and it came back with what is in the screen shot above, then you need to contact HP and get them to fix it for nothing.

 If not the the options are new system board or a BIOS chip replacement.

[jason9922]

I have an HP 4420s Probook and am in the same kind of situation as the person who posed this question. On my 4420s I bought the laptop from a friend with a broken LCD. I bought it for $50 and replacing the screen cost $55 (I put it in myself). The person I bought it from passed away a week after I bought the laptop and I didn't fix the screen until a month later so I never GOT THE MASTER BIOS PASSWORDD and now realize this business pro book has UBER security!! So will I need to replace the bios chip because obviously I can't ask a dead person for the password....This sucks, such a nice laptop to..To get at the board you have to tear it pretty much completely apart. I have the manual and almost the last thing to take out to replace the bottom piece LMAO is the motherboard and I don't think I have the soldering skill to replace a 1mm x 1mm x 1mm bios chip....Is there anyway to get a master password? What do you suggest Professor??

[MasterUMC]

Haggis,

 Yes, I just sent AQSTECH an email and asked for this model (just for curiosity sake) they said that usually all the DMI info is available for backup within the original code stored in the chip. He also said that the probook / elitebook models don't store this info in the chip and the DMI utility is needed for those models. Which they have.

[jason9922]

if you need any help with a 4420s or similar model HP laptop message me.  I can probably help out or help you with where to turn

[MobileKat]

After reading the posts above, I'm pretty sure I bricked my laptop. 

Here's my question:  Is there any way to get my files off of my computer?

I'm a local Internet marketer and have several clients website files, etc.

I also  have several Internet marketing courses on my computer that I

wouldn't mind not losing!  :smileyembarrassed:

Thanks,

Kathy

[markrog]

Kathy,

If the BIOS update broke your computer, the next step is to get a new computer.  To get your files from the old computer, you'll need to remove the hard drive and connect it to the new computer, then copy the files over.  The easiest way to connect the hard drive to the new computer is to put it into an external USB enclosure.

Good luck!

[MobileKat]

Yes, I didn't like that stupid computer anyway!!! 

I did have someone send me a good article about restoring a BIOS on an HP though.

I tried it and started to get excited because my computer actually made beeping sounds!

Unfortunatley, the rest of the stuff that was supposed to happen didn't.

Here's a link to the article in case it may help someone else.

http://support.hp.com/us-en/document/c02693833

I guess I'm going to start looking for a new computer and an external USB enclosure so I can get my files back!

Thanks,

Kathy