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HP Recommended
HP Pavillion Latop
Microsoft Windows 10 (64-bit)

Any ideas of when Microsoft will make the AMD A10 8700P CPU compitbile with windows 10 v1703? Cannot installl it due to compatibility issues. I spent a lot of money on this laptop now only to see it become a dead end laptop that cannot be upgraded anymore until Microsoft, or HP, or AMD fixes this issue. Got the latest BIOS update but that did not help. I will never buy another PC with an AMD processor in it. From now on all future PC purchases will have Intel CPUs in them, As to wether I stay with HP for my future computer purchases, I am also reevaluating that decision too. It will depend on if or when this issue gets fixed. I have had it with the 3 companies pointing fingers at each other. It's time to fix this issue or I will look into purchasing another brand of PC with an Intel processor.

1 REPLY 1
HP Recommended

Hi @tmslocum,

 

Thank you for showing your interest in HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for the First Time Here? Learn How to Post and More.

 

I see from the post that you are having issues installing the drivers for your AMD A10 8700P on Windows 10. Don't worry I'll try my best to help you with this,

 

To provide you with an accurate solution, I'll need a few more details:

What is the product number of your product? Use this link to find it: http://support.hp.com/us-en/document/c03754824 

Could you let me know why do you want to install the drivers?

 

In the meantime, let's try to install the drivers from the manufacturer's website, using this link.

 

Could you please elaborate on this issue as this will help me in further assisting you.

 

Eagerly waiting for your response!

I hope you have a good day ahead,

And Feel free to ask your queries as this forum has some of the best people in the world available and ready to help.

Regards,

 

 

Jeet_Singh
I am an HP Employee

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