• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

I can't find driver for AMD USB 3.0 eXtensible Host Controller. Here is hardware ID's:

 

PCI\VEN_1022&DEV_7814&SUBSYS_213B103C&REV_01
PCI\VEN_1022&DEV_7814&SUBSYS_213B103C
PCI\VEN_1022&DEV_7814&CC_0C0330
PCI\VEN_1022&DEV_7814&CC_0C03

 

Laptop model is HP Pavilion 17-e050sm. Installed OS is Win 7 Ultimate x64.

6 REPLIES 6
HP Recommended

Please use the AMD Chipset Drivers (provides chipset, AHCI, and USB 3.0 drivers). Select the "Windows 7" tab and click "Download".

 

Please click the white KUDOS star to show your appreciation

Frank

***** Please click the "White Kudos" Thumbs Up to say THANKS for helping *****
***** Please click the "Accept As Solution" on my post, if my help solved your issue *****
***** This is a user supported forum. I am a volunteer and I don't work for HP *****

HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240
HP ENVY x360 m6-w103dx - Windows 10, 8GB RAM, Intel HD 520
HP Recommended

can you tell the exact location of the chipset driver, or how exactly to download it. cause your link goes straight to the video driver  catalyst driver section. been their done that totally useless auto install. didn't install any chipset stuff just video stuff. so pleasee try again. with a complete list of where and how to. not SMbus driver installed and no USB 3.0 or USB

HP Recommended

@kalann 

 

Try> Here

 

 

If USB 3.0 fails to install using Chipset try this>

 

 

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

HP Recommended

AMD recently changed the chipset driver location from AMD Chipset Drivers (provides Chipset, AHCI, and USB 3.0 drivers) to AMD Chipset Drivers.

 

If you have any further questions, please don't hesitate to ask.

 

Please click the white KUDOS star to show your appreciation

Frank

***** Please click the "White Kudos" Thumbs Up to say THANKS for helping *****
***** Please click the "Accept As Solution" on my post, if my help solved your issue *****
***** This is a user supported forum. I am a volunteer and I don't work for HP *****

HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240
HP ENVY x360 m6-w103dx - Windows 10, 8GB RAM, Intel HD 520
HP Recommended

Finally Thank you so much   can you point me to the SM Bus Controller driver hardward ID 780B

HP Recommended

If you download the right driver from AMD you should get the SMbus support automatically. On install. Check the driver and try repair mode or reinstall mode everything not always installed I guess on first try sometimes. Had mine going for a few with everything installed no flags. But it bricked used a desktop driver and windows seven puked on reboot. So will have to try again. Think if you try the one guys last link it might work. If you can reinstall your driver look at the custom install link, I think if you check that and continue. Then only check what hasn't  been installed you should be ok. Think I bricked the install, by reinstalling everything. Worked while useing it. But on reboot 7 froze and puked. Don,t think it was the desktop chipset driver, cause everything was recognized after install. Think it was that I install video drivers V13.9 twice. Once with a previous drive download then the same driver on top of that for the desktop model but it did install all usb support and SMbus support.  But like I said mine puked can't say yes for sure yet. As windows 7 restore - repair mode sucks . At least XP set a restore point with every driver install automatically, guess my 7 only set them up on the windows update. When IE 9 was installed also. So the revert back I lost all my downloads drivers and saved pages ect. At least with IE 8 the microsoft windows download manager was somewhat seperate from IE. Not totally intergrated like in IE 9. See not all microsoft windows improvements are actually helpful and truely useful. Like Media player I remember when media player would actually play vids like way back  with 98SE just needed some codecs or the ones already installed not so with the newer verions got to add tons of pay for addon ____.  And you could play multiple versions of media player on 98SE had four going at one time. Playing different vids. Or the same vid stoppeing at different points to take a screen shot or look at for work along reference, try that with th new version of mediaplayer can only open one. But thats getting off subject. I'm going to try to redown load everything and get everthing resetup tomorrow or by monday. Will try to remember to log back on and repost if sucessfull.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.