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12-02-2011 01:12 PM
I think I uninstalled/removed my DVD drive. I accidentally clicked on the add remove device icon on my toolbar and for some reason it uninstalled/removed the DVD drive completely, as if my computer doesn't have a disk drive and now the DVD drive won't read any disks. I tried going to the hardware properties to do the enable/disable thing, but it doesn't show up there. It's like I deleted it completely. Short of a reinstalling everything, what can I do to restore the functionality of the DVD drive?
I'm using a HP Pavilion DV4-1265dx laptop using windows 7.
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Accepted Solutions
12-02-2011 01:31 PM - edited 12-02-2011 01:31 PM
Hi,
First, try the automated fixit from Microsoft on the link below.
Check if the drive is now working.
If it still doesn't work, click the Start Menu, open All Programs, open Accessories, right click the Command Prompt and select 'Run as Administrator'. In to the prompt type the following command and hit enter.
sfc /scannow ( note that there is a space between sfc and the / )
Let the process complete, then type exit and hit enter.
Next, click the Start Menu, open the Control Panel and click on Device Manager. Next click to open DVD/CD-ROM Drives. Right click the drive and select uninstall. Do not delete drivers if asked. When the device has uninstalled click on the 'Scan for Hardware Changes' icon ( usually just below Help on the toolbar ). Let windows reinstall the drive and see if it now works.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
12-02-2011 01:31 PM - edited 12-02-2011 01:31 PM
Hi,
First, try the automated fixit from Microsoft on the link below.
Check if the drive is now working.
If it still doesn't work, click the Start Menu, open All Programs, open Accessories, right click the Command Prompt and select 'Run as Administrator'. In to the prompt type the following command and hit enter.
sfc /scannow ( note that there is a space between sfc and the / )
Let the process complete, then type exit and hit enter.
Next, click the Start Menu, open the Control Panel and click on Device Manager. Next click to open DVD/CD-ROM Drives. Right click the drive and select uninstall. Do not delete drivers if asked. When the device has uninstalled click on the 'Scan for Hardware Changes' icon ( usually just below Help on the toolbar ). Let windows reinstall the drive and see if it now works.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
12-09-2011 02:27 AM
Hi,
You're welcome and I'm glad it helped
All the best,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
