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‎03-16-2017 11:01 AM - last edited on ‎03-16-2017 11:06 AM by Retired

HP Recommended
Product: HP Probook 450G1
Operating System: Microsoft Windows 7 (64-bit)

 

Product Name: HP Probook 450 G1

Operating System: Microsoft Windows 7 Pro (64-bit)

Productcode: E9Y55EA

Serialnumber: [Personal Information Removed]

 

I forgot/lost my Administrator BIOS password

Can i get some help please to replace or reset a new/correct  Admin. BIOS password?

Thank you for your time.

1 REPLY 1

‎03-16-2017 11:27 AM

HP Recommended

Hello @beco55,

 

We are sorry as there is no master password or generator for EliteBooks or ProBooks.

 

HP Business Notebooks such as Probooks  or Elitebooks have more stringent security than consumer models infact they don't produce 'halt codes', the password cannot be derived from the Serial Number and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case.

 

Contact HP and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

 http://welcome.hp.com/country/w1/en/contact_us.html

 

When talking to the HP rep ask them to escalate your service request.

 

Or download these files.

 

https://www.dropbox.com/sh/zu4kdgxm052l87d/AAAMi-kfX4AVH8oTCbsOM4X9a?dl=0

 

Insert clean USB flash drive.

 

Then run USB Image tool.

 

Choose the flash drive then click on RESTORE.

 

After restore remove flash drive.

 

Insert flash drive into locked laptop and boot. ”If HDD is installed remove before booting.”

 

At C:\OUTPUT   type CD.. “Then hit enter”

 

Type HPBR   “Then hit enter”

 

First thing is to save your settings.

 

Select #3 re-program.

 

Press “S” to save system information.

 

Type HPBR and hit enter.

 

Since your model is not listed select “SHOTGUN.”

 

After reboot repeat “SHOTGUN” a second time.

 

If you cannot boot from USB flash drive use the Image tool to build a HDD.

 

Then use the drive to boot the program on the locked laptop.

 

 

 

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee 

 

 

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