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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-20-2017 04:07 AM - last edited on ‎05-20-2017 11:33 AM by Retired

HP Recommended

How to get administration password.

5 REPLIES 5

‎05-21-2017 02:03 AM

HP Recommended

Hello @Suvasri

 

Welcome to the HP Support forum. I'd like to help you.

 

Please, start by provide details about your PC model and product number (PN) as described here >> https://support.hp.com/us-en/document/c00033108

 

Which password you need assistance with - Windows login admin password

or BIOS admin password (BIOS startup password) ?

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013

‎05-21-2017 05:25 AM

HP Recommended

Need to reset Administrator Password on Compaq Presario CQ62. Product number -
WQ778UA#ABA. System disable key 5764914. Thank you.

‎05-21-2017 08:18 AM

HP Recommended

Hello @Thrshthg

 

Thank you for posting in the HP Support forum. The key you posted seems too short - it should be 8 characters long - yours is 7 characters. Please, verify it and post back again.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013

‎05-21-2017 10:01 AM

HP Recommended
Sorry sbout that here is the correct number. 57649141. Thank you.

‎05-21-2017 12:19 PM

HP Recommended

You are welcome, no worries.

 

When you see the message, enter   48721187

 

This will unlock your system, reset BIOS password and security settings to be default.

 

 

Hope this helps. Please, mark this post as accepted solution if it works

Do not hesitate to post again if something is not alright.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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