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calistakate
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All videos play zoomed in

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When I try to play a video it plays supper zoomed in. Doesn't matter what I'm watching it on. Youtube videos, videos on the netflix app, any videos at all play super zoomed in and distorted. I've tried everything. ctrl + scroll doesn't work, ctrl and + doesn't, ctrl, alt [ does nothing, turning of adobe flash does nothing. Please help

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A4Apollo
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Hey there! @calistakate, Welcome to HP forums.

 

I understand that when you play videos on your PC, It plays zoomed in.

 

Don't worry I will try to help you out.

 

Are you using any video player to play videos on your PC?

 

Please try the steps recommended below.

 

AMD Catalyst Control Centre. The menu path might be Video; Quality; Video Demo Mode. Enable Demo Mode and select "Full-screen mode (enhancements off)". I then clicked on apply.

change your screen resolution. right click on your desktop, click on "Properties", go to the "Settings" tab, and move the slider towards "More".

Right click on desktop, display settings
Try the top slider on display choice, "Change the size of text, apps, and other items"
Select 100% and check if it helps.

 

 

Let me know if this helps!

Have a great day ahead! 🙂

A4Apollo
I am an HP Employee

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JulietPapa65
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So, I had a very similar problem, except in my case it's intermittent with no clear pattern: some videos play zoomed in, others don't. In some instances, the same video is zoomed in sometimes but not others - one time when I was watching a programme on BBC iPlayer, it suddenly zoomed in part way through the programme. I've been through all the suggestions about driver updates, Windows updates, HP Support Assistant, etc etc with no joy. Until...

 

So far, the AMD Catalyst Control Centre thing has worked both times I've tried it (Enable Video Demo Mode, select "Full-screen mode (enhancements off)", click Apply. The problem is, my notebook shut down, it reverted to the default setting and the problem came back - and a message came up telling me that will happen each time. Is there any way to make it permanent? Or to create the same effect permanently via a different route? I really don't want to have to do that every time I restart my notebook.

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smoran0727
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You might notice that the videos play fine as long as the laptop is not plugged in.  It works on battery mode.  It's the strangest thing!  How do we fix this?  I have tried the steps mentioned, which do not exactly follow the Windows 10 menus.  "Maximized" is not an option under MultiMedia Settings.  

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