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- [Ask] replace 14.8v battery with 10.8v (hp pavillion dv2-120...

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04-07-2014 11:01 PM
Hi, i have a hp pavillion dv2-1203au, and its battery has drop, in the battery said that its use 14.8v, but i can only find a 10.8v battery in my local seller..
Could the 10.8v battery fit in my notebook? Or i must find exact 14.8v battery?
Thanks in advance,
-sorry for my bad english
04-09-2014
01:09 PM
- last edited on
03-06-2017
12:25 PM
by
OscarFuentes
Hi Zeamm,
Welcome to the HP Forums!
I would like to take a moment and thank you for using the forum, it is a great place to find answers. For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I see you are trying to replace your battery but are unable to locate one. Here is a document to asssit you in overcoming this difficulty. Purchasing a Replacement Battery.
04-10-2014 12:35 AM
Hi Sparkles1, thanks for your quick respond, really appreciate that,
i have learn more about my notebook from link you provided,
but i still cant find information about voltage of my battery..
is this product release with 2 kind of battery (14.8v and 10.8v) and will fit with any of those 2 kind voltage?
or my battery type is 14.8v and i have to replace it with exact 14.8v battery (which i couldn't find it until now..)?
or maybe my notebook come with wrong battery?
but it running well until now..
i hope you can answer my confusion..
thanks,
04-10-2014
09:00 AM
- last edited on
03-06-2017
12:31 PM
by
OscarFuentes
Hi Zeamm,
Your replacement battery must match the specifications of the original. Before you replace your battery, have you tried to test and calibrate it? Here is a link to assist you with that.Battery Does not Power Notebook or Hold a Charge.
The batteries appearance may vary by region, but the specifications will be the same.
Your system is designed to work on a specific voltage, if you install a battery not recommended, it could have adverse affects.
If you are in warranty or would like to purchase a replacement battery, please contact HP support.
Please call HP technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. HP Technical Support Sitemap
04-14-2014 10:21 PM
Hi Sparkles1, thanks again for your respond 🙂
thanks for the link, i will check my battery once again,
can i ask you for one more help..? i do search for spare number that write in my battery, its : PNOP: 506780-001,
but the result still a battery with 10.8v..i do search battery for hp pavillion dv2-1203au, and the result still once again a battery with 10.8v..
can you help me for what region hp selling hp pavillion dv2-1203au with 14.8v battery, maybe i can search in hp market for that country..
Tanks very much for your help,
04-15-2014 08:26 AM
Hi Zeamm,
I regret that you are having an issue, obtaining a battery. When I tried the usual HP part providers they are referring people to retailers. I have done some research and have located a site where you can purchase your battery. HPLaptopBattery.com.au. If you google search HP part 506780-001, you will find more outlets. For your convenience here is the link Google search for HP part 506780-001.
The "au" after your model number refers to Australia as the area it was sold in. Please let me know if you still require assistance.
