Audio Driver for HP Probook 4540s Using Windows 10 (64bit)

[GorCla]

HP has a lot of Windows 10 Drivers for a Probook 4540s using 64bits, but not an audio driver.   Windows Media Player does not work with the Windows 8 driver.   Not only that I can't create a recovery drive recording the system software.   One of the fixes recommended on the Microsoft Answer site is to make sure that all drivers have been updated to Windows 10.

When will HP supply an audio driver suitable for use in Windows 10 for the Probook 4540s?

GorCla

[go2]

gorcla

Install first the Intel® Chipset Device Software  setupchipset.exe

reboot

test the IDT driver

ftp://hpcomllb9.houston.hp.com/pub/softpaq/sp71501-72000/sp71886.exe

second driver

ftp://ftp.hp.com/pub/softpaq/sp65501-66000/sp65631.exe

Optional graphics driver

Intel

ftp://ftp.hp.com/pub/softpaq/sp72001-72500/sp72379​.exe

AMD

ftp://ftp.hp.com/pub/softpaq/sp72001-72500/sp72377​.exe

[GorCla]

go2:

I had installed every Windows 10 driver listed for the Probook 4540s.   That included 14 drivers.   I tested them before I made the posting, and they did not help.   HP does not have an audio driver listed.  

The only one of the 14 that is on your list is the Sp72377.exe.    The other three you mentioned are Sp71886.exe, Sp65631.exe and the Sp72377.exe.   Did you list drivers for an HP notebook other than the Probook 4540s?  Why do you think they would work with the Probook.exe?   

Also, I had gone to Microsoft Tech support.   They go the same result I did.   They went to HP, and they told me that HP is working on getting a Windows 10 audio driver for the Probook 4540s.

Why didn't Microsoft delay releasing Windows 10 until HP had all of the drivers available?   Why didn't HP quickly get the required drivers?    Why didn't HP tell us when the drivers would be available?   I have spent days on this problem, and that would have been avoided if HP had told us when the drivers would be available. 

GorCla

[go2 · Accepted solution]

please uninstall all IDT drivers

Reboot

oben device Manager update the driver with windows update

last  driver

ftp://compaq.com/pub/softpaq/sp63501-64000/sp63916.exe

HP Probook 4540s there is currently no support for Windows 10

[GorCla]

 Go2:

Thanks very much.  I was able to get may audio and Windows Media Player working very well following your instructions.

GorCla

[Young9]

will this work for windows 10 32 bit because as of right not i can get audio but i have to have a pair of head phones in my headphone jack or mic jack inorder for the built in speakers to work and if i want to use head phones i have to have head phones plugged into both mic and head phone jack for the audio  to go across my headphones if i unplug the head phones in my  mic jack then the audio starts playing over my built in default speakers even with the headphone in the headphone jack still pluged in

[go2]

young9

unistall the IDT reboot

test the Windows 8.1 driver

ftp://ftp.hp.com/pub/softpaq/sp65501-66000/sp65631.exe

setting the Headphones to default device

[Keith_H1]

CHANGE BIOS FOR AUDIO TO WORK

ESC- F10 BIOS SETUP- ADVANCED TAB- BUILT IN- DISABLE INTEL SMART SOUND

THEN RESTART

INSTALL AUDIO DRIVER "CONEXANT AUDIO "

INSTALL "HP DTS Sound"

[GorCla]

Keith_H1:

Thanks for your suggestion.   I followed Go2 recommendations on 10/5/2015, and they successfully corrected the problem.

GorCla

[Moomuir]

Give this a try.  It worked on my 4540s...

http://download.cnet.com/IDT-High-Definition-Audio-CODEC/3000-2120_4-197119.html