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- Re: Audio Issue on Windows

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01-20-2022 11:23 PM
Hello I have an issue with my Audio
When i change the Volume level(up or Down) when something is playing/using the audio everything goes silent. This makes it a problem especially during meetings where i cant adjust volume on the PC on Meeting apps i have to change audio device to fix when playing content I have to stop and play the content.
NB:
I have checked HP Support and have the latest Driver and have checked Windows Update and i have no pending updates
The issue is only on the onboard audio But i don't have an alternate mic
01-21-2022 06:53 AM
Hi:
Please see this discussion...
Is this the driver you have installed?
Solved: Elitebook 745 G6 no sound after Windows 11 upgrade - HP Support Community - 8242307
If not, you may want to give it a try.
01-22-2022 03:07 AM
Hi Paul
first Thank You for the updated driver.
I have had a long Night i tried installing it directly and lost audio completely.
had to remove all the drivers and install this. but my issue is still present.when i increase the volume have to restart my content.
are there newer drivers? i suspect there is but not sure where to get them