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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-14-2018 04:40 AM

HP Recommended

I downloaded Driver Easy, installed driver they offered then only audio on my speakers and headphones worked, after that i installed  this driver   https://ftp.hp.com/pub/softpaq/sp87001-87500/sp87168.exe and it all worked

‎10-14-2018 06:05 AM

HP Recommended

Omg thanks guys, but i really need other solutions.

Tried @CherylG, @imbafjannt's method, but it still doesn't work.

Uninstalled the driver software and even installed the audio software for HP OMEN, but the problem still persist. 

 

Will the HP team please identify the problem for me? 

‎10-14-2018 08:00 AM

HP Recommended

I reinstalled windows. turn off auto update windows service. then install all driver except realtek audio driver. untill realtek and microsoft release proper update for this bug

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