BIOS Administrator Password on HP Zbook 17

[DanSamuels]

Hi,

Can anyone help me on this please ?

I am not sure of the BIOS Administrator password on my HP Zbook 17, When I press Esc after a reboot and Enter into BIOS Setup mode, it is asking for Administrator password which I have forgotten.

Product Name: HP Zbook 17

SKU Number: F9W01UC#ABA

After 3 attempts, it come to a new screen with the following


"On-Screen Keyboard"
then display a keyboard on the screen only.

If I press enter again,

I get

"Authentication failed"

"system locked"

"Press the power button to restart the system"

Please help me on this !!

Dan

[KNRK]

Dear Customer,

Welcome to HP Support Forum and we are glad to assist you.

This is to inform you that all HP Business Notebooks such as Probooks or Elitebooks have more stringent security than consumer models infact they don't produce 'halt codes', the password cannot be derived from the Serial Number and the

code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case.

Please have a look at this link.

http://forums.mydigitallife.info/threads/49497-HP-​​Probook-Elitebook-BIOS-Password-Reset-Utility

Or replace the BIOS chip

http://www.ebay.com/itm/HP-Probook-4320s-4420s-452​0s-4525s-4720s-6450b-6550b-6555b-Bios-Chip-No-Pas...

Please Contact HP Business Notebook support they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.


Hope this helps, for any further queries reply to the post and feel free to join us again

**Click the KUDOS star on left to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,
K N R K
I work on behalf of HP

[REO51ST]

Dan.

KNRK's reply is a little off.

You will need to contact HP.

http://www8.hp.com/us/en/contact-hp/ww-contact-us.html?jumpid=reg_r1002_usen_c-001_title_r0003

Or replace the BIOS chip."THIS IS YOUR BIOS CHIP"

http://www.ebay.com/itm/HP-Zbook-Mobile-Workstation-17-15-14-New-Programmed-Bios-Chip-No-Password-/2...

Your manual can be found here.

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/manualsResults/?sp4ts.oid=538750...

REO

I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.

[Bhold1truth]

Same problem. Hp zbook 17 bios locked but can access make home. Prompts for password during BIOS and after 3 attempts a keyboard appears. Please advise 😞