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- Notebooks Archive
- BIOS PW Reset EliteBook 850 G1

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04-13-2015 03:22 AM - edited 04-13-2015 03:30 AM
Have a 850G1 (can send the serial if needed) to get ready again. My big problem is, that someone put a BIOS password on the notebook .
Now we are not able to enable 64Bit mode, which we need badly to install 64Bit Wmware Workstation 11.
Any help would be great! Thnx in advance!
Regards, Gerry
04-13-2015 03:45 AM
Dear Customer,
Welcome to HP Support Forum and we are glad to assist you.
This is to inform you that all HP Business Notebooks such as Probooks or Elitebooks have more stringent security than consumer models infact they don't produce 'halt codes', the password cannot be derived from the Serial Number and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case.
Please have a look at this link.
http://forums.mydigitallife.info/threads/49497-HP-Probook-Elitebook-BIOS-Password-Reset-Utility
Please Contact HP Business Notebook support they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.
Hope this helps, for any further queries reply to the post and feel free to join us again
Mahemac
--Say "Thanks" by clicking the Kudos (purple thumbs up icon in the lower right corner of a post)
--Please mark the post that solves your problem as "Accepted Solution"
, I am speaking for myself and not for HP and I am not an HP Employee.
04-13-2015 07:16 AM
HPuser.
There are no master password generators for ProBooks or EliteBooks and most business class laptops.
1. Contact HP.
http://www8.hp.com/us/en/contact-hp/ww-contact-us.html?jumpid=reg_r1002_usen_c-001_title_r0003
2. Replace the BIOS chip.
If you have good soldering skills order the BIOS chip. You will receive a picture of the chips location after purchase.
REO
I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.
