-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Notebooks Archive
- BIOS Password Reset

Create an account on the HP Community to personalize your profile and ask a question

09-11-2013 03:28 AM
Hi,
Unfortunately, business machines such as Probooks or Elitebooks have more stringent security than consumer models - they don't produce 'halt codes', the password cannot be derived from the Serial No. and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case.
If you Contact HP Business support and are able to prove ownership, they should be able to send you a customised SMC.bin file which you can use at boot to reset the password - the only other method that will work on these machines is to replace the bios chip.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
09-11-2013 05:47 AM
Hi all, I just retrieved a computer from an undelicate employee and it has been locked ... after system recovery, I'm unable to clean HP security keys. Could anybody help me ?
Probook 6730b, CNU94841R9
Thank in advance
Sebastien
09-12-2013 07:55 AM
I have a HP620 laptop now sometime
back i set a bios password now i have forgotten it and it wont start without me going to f10 and entering the password i dont remember it now how do i reset it and also it says hard drive imminent failure press f1 to continue or run HDD test at f10
09-14-2013 12:50 PM
Hi illone,
Try entering: 75583806
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
09-15-2013 04:41 AM
Hi,
You're welcome
All the best,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
09-16-2013 11:29 AM
PDP.
Read this thread.
Your chip is.
REO
I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.
