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- BIOS did not support Insyde flash

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05-20-2017 12:51 AM
BIOS version/date: Hewlett-Packard F.33, 30-08-2011
A few days ago I checked the BIOS version in the HP downloads available for my laptop to see if it was up to date. There was only one BIOS file which was of version F.66, 28-02-2013. I downloaded the file and opened it.
After accepting the End User License Agreement, it showed the following messages:
1. IHISI: Get AT-p support mode fail in smi
2. BIOS did not support InsydeFlash
Is the BIOS working fine or something is wrong with it?
How should I update it?
Thanks in advance,
GEEK4GAMING
05-21-2017 08:22 AM
Hi @GEEK4GAMING,
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As I understand the HP BIOS update failed & the computer will not restart,
No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution:
Did you attempt the combination of Windows key + B as certain models support this version for the BIOS recovery?
Do you know if this was a BIOS or a windows update?
While you respond to that, here's what you need to know:
If the BIOS on your PC becomes corrupted, for example from a failed BIOS upgrade or damage from a virus, the computer will fail to boot into an operating system. The computer might display a BIOS APPLICATION ERROR 50+ or simply stop at a black screen or beep. If you cannot enter the BIOS Setup Utility or System Recovery screens, and cannot start the computer from external storage devices, use this document to restore the BIOS.
Many HP computers have an HP BIOS Restore tool that might be able to recover the BIOS from an earlier version and restore basic functionality. This tool might or might not work in the event of BIOS corruption depending on many factors, but is worth trying in the event the BIOS has become corrupted.
Start with a hard reset to release any excessive static on the PC:
* If Windows is open, click Start and then Shutdown.
* If Windows is not open and the computer has power, press and hold the power button on the computer until the computer shuts off.
* With the power off, disconnect the power cord from the back of the computer.
* With the power off and the power cord disconnected, press the power button on the computer for 5 seconds. The power light indicator on or near the power button might turn on briefly but then go out.
* Reconnect the power cord and turn on the power.
Attempt to reset or recover the existing BIOS (if the recent update was interrupted): Click here
Step 1: Verify the current BIOS version installed and the correct ROM Family SSID for your PC
Step 2: Find the BIOS updates
Step 3: Download and install the BIOS update
For more details: Click here
If you wish to help others looking for the same solution as you've found, mark the post as Accepted Solution.
If you wish to show appreciation for my effort, please click the Thumbs up icon at the bottom of my comment.
And I Hope you have a good day, Ahead.
Regards,
Jeet_Singh
I am an HP Employee
