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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-16-2018 06:45 AM

HP Recommended
Product: HP probook 4430s
Operating System: Microsoft Windows 10 (64-bit)

Hello.

Ihave hp probook 4430s and its bios locked by password.how i can remove bios password from my laptop.please help me. Notebook uuid is 0EBD87F43E39E111B04A2AC45F0640B3.

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-16-2018 08:20 AM

HP Recommended

Welcome to the HP Support Community @Muku1

 

For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

Contact Support >> http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

 

When talking to the HP rep ask them to escalate your service request.

 

Just to note:

 

Do not try removing the RTC/BIOS battery.  As it will not remove the password, but it may reset the clock and as SMC files are time coded, a large disparity between the system clock and the time encoded in the SMC may cause it to fail.

 

REO

View solution in original post

2 REPLIES 2

‎12-16-2018 08:20 AM

HP Recommended

Welcome to the HP Support Community @Muku1

 

For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

Contact Support >> http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

 

When talking to the HP rep ask them to escalate your service request.

 

Just to note:

 

Do not try removing the RTC/BIOS battery.  As it will not remove the password, but it may reset the clock and as SMC files are time coded, a large disparity between the system clock and the time encoded in the SMC may cause it to fail.

 

REO

‎12-04-2019 04:07 AM

HP Recommended

hi was your concern got resolved? because my problem is i need also smc.bin

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