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alank24
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Message 1 of 2
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Flag Post

BIOS reset stuck on reset fingerprint scanner

‎03-24-2017 02:24 AM

HP Recommended
Product: EliteBook 8740p
Operating System: Linux

I reset the bios in the bios setup, and after reboot I can't accept the screen that asks if if it can reset the fingerprint scanner (F1 to accept of F2 to deny).

 

I have tried to reboot and also get back into the bios but all options lead to that particular reset fingerprint question

 

1 REPLY 1
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Dutch-Eagle
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Message 2 of 2
Flag Post

‎04-04-2017 12:19 PM

HP Recommended

Same problem here - on the same model, in fact. Let me add that I just did a BIOS update prior to the reset, using the latest driver from the HP site.

 

For now, my laptop is a dead weight. Any help is much appreciated.

 

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