BIOS update and Camera Controller Firmware

[Gnasher08]

I was updating my bios update. It’s firmware Update and has got to

“Updating Camera Controller Frimware from version 011 to version 012.”

 And is at 100%? And has been stuck at this for over 2 hrs.

it also says “Do not turn off or remove power from the system during the update.

Any interruption of the process could result in a non-functional system.”

How long might I have to wait before things move on or complete? If they don’t what do I need to do?

[Echo_Lake]

@Gnasher08

Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:

• When was the last time it worked fine?
• What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824

Keep me posted for further assistance.

[K100pa]

Hello,
i have  since 06/2020 a HP Probook 640. And last year i had the same problem with firmware update. Now the Firmware update says: Updating firmware für den Kamera-controller from version 012 to version 012.

The update process  stucks now for round an hour.

Last year i shut down the laptop by pressing power for longer time. After restart the update process starts for a longer time, then the laptop starts again and the update was finished.

BUT THIS IS NOT NORMAL!

Best Regards
Peter