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10-22-2016 11:42 PM
Does updating the BIOS version and Drivers affect the warranty of my laptop?
10-25-2016 10:49 AM
Thanks for reaching out! This is a great location to get resolutions and interact with experts from the community. I understand that the. It will be a delight to assist you with the query that you have. :) I understand that you require information regarding the warranty being affected in case the bios and drivers are updated.
You’ve asked a great question and kudos to you for that! We greatly value your relationship with HP. You are a valued HP customer and we appreciate you greatly for doing business with HP. I take it as a privilege to share this platform with you.
It will not affect or void your notebook’s warranty if you update the Bios and drivers directly from the HP support site. Link for updated bios and drivers: http://hp.com.drivers
Please visit this link and follow the on-screen instructions.
Hope this helps. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great. Trust me I have done all I can to help by keeping your best interest in mind. Please reach out for any issues and I'll be there to assist you.
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
Take care now and have a splendid week ahead. :)
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