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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-19-2015 01:16 PM

HP Recommended

I have an HP ENVY 15 x360 PC, model 15-u010dx, product# G6T84UA#ABA. The F5 key has the backlight symbol on it, and the keyboard is clearly designed to be backlit (the symbols on the keys are traslucent). But pressing F5 (or Fn-F5) does nothing. HP support says that my model does not come with a backlit keyboard. If it's not a backlit model, why would it have the backlight symbol on the F5 key? Anybody else out there have this same model, and does yours have a functioning backlight?

1 REPLY 1

‎12-19-2015 01:58 PM - edited ‎12-19-2015 02:03 PM

HP Recommended

Hi,

 

Your machine does NOT have backlit keyboard:

 

   http://support.hp.com/us-en/document/c04323350

 

it only has : Full-size island-style keyboard with numeric keypad

 

The following lodel has backlit keyboard:

 

    http://www.costco.com/HP-ENVY-15-u483cl-x360-Touchscreen-Laptop-|-Intel-Core-i7-|-1080p-|-Backlit-Ke...

 

Regards.

BH
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