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- Backlit keyboard on ENVY x360 Touch?

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12-19-2015 01:16 PM
I have an HP ENVY 15 x360 PC, model 15-u010dx, product# G6T84UA#ABA. The F5 key has the backlight symbol on it, and the keyboard is clearly designed to be backlit (the symbols on the keys are traslucent). But pressing F5 (or Fn-F5) does nothing. HP support says that my model does not come with a backlit keyboard. If it's not a backlit model, why would it have the backlight symbol on the F5 key? Anybody else out there have this same model, and does yours have a functioning backlight?
12-19-2015 01:58 PM - edited 12-19-2015 02:03 PM
Hi,
Your machine does NOT have backlit keyboard:
http://support.hp.com/us-en/document/c04323350
it only has : Full-size island-style keyboard with numeric keypad
The following lodel has backlit keyboard:
Regards.
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