Backslash key on HP Spectre 13

[IRL-TB]

Hi,

thanks for the response, i just downloaded and installed the lates bios (06/10/20160 for x360 G1 which is european version just in case but backslash still doesnt work.  also tried regional settings for Ireland, US and UK but still no backslash. 

i haven't updated firmware but i havent seen any posts suggesting this so reluctant to try anything unecessary.

thanks.

[bookanengineer]

Hmmm, maybe they've introduced this problem in a recent firmware then?, rather than fixing it on your laptop. Your laptop was fine and then they probably change the motherboard and it doesn't work. Of-course a more simple explanation is that in the process of taking the laptop apart they've simple broken the key, but having had this recent experience with the key, it feels otherwise. Good luck getting to the bottom of it.

[IRL-TB]

Hi Stephen,

One of my colleagues saw your response to my original post and i followed you instructions and finally got the \\\\\\\ working perfectly along with the ||||||. 

I'm also in IT and had held off using any key mapping software in the hope that HP would someday fix the issue, probably at a bios level based on posts re the same issue on other HP models.

I installed latest bios today & still no fix (come on HP, do something!!!), Used your recommended solution and fixed in 3 mins.

thanks again for the suggestion. Terry