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- Base System Device Driver Missing

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06-11-2012 09:32 AM
I have an HP Pavilion dv2000. My sound has stopped working and i think it is because i have 2 base system devices without drivers and one coprocessor. where can i download the drivers for these devices so that i can fix my sound? PLEASE HELP
(I am running on windows 7 64 bit)
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Accepted Solutions
06-11-2012 10:05 AM
For the first two, please try installing the following driver:
ftp://ftp.hp.com/pub/softpaq/sp46501-47000/sp46999.exe
If the above one does not work, try this:
ftp://ftp.hp.com/pub/softpaq/sp45001-45500/sp45112.exe
For the third one, try the following driver:
http://www.nvidia.com/object/notebook-win7-64bit-267.76-whql-driver.html
If this does not work, try this:
http://www.nvidia.com/object/notebook_winvista_win7_x64_197.16_whql.html
Regards,
Vidya
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06-11-2012 09:35 AM
Please provide the model number and product number of the system. Also, for the devices without drivers, please provide the hardware id from the properties. This will help us to suggest you the right drivers needed.
Regards,
Vidya
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06-11-2012
09:42 AM
- last edited on
04-19-2016
10:14 AM
by
OscarFuentes
Refer the following weblink that has the information to find the model number and product number of your system.
http://support.hp.com/us-en/document/c00033108=
Open Start, type devmgmt.msc and press enter. Double click a device. Choose the Details tab and then the Hardware Ids from the drop-down.They will look like the following:
PCI\VEN_1002&DEV_4370&SUBSYS_3091103C&REV_02
PCI\VEN_1002&DEV_4370&SUBSYS_3091103C
PCI\VEN_1002&DEV_4370&CC_040100
PCI\VEN_1002&DEV_4370&CC_0401
Regards,
Vidya
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06-11-2012 09:56 AM
my model # is: says loading and nothing else (wont load)
my product # is: same as above
the first base device id is:
PCI\VEN_1180&DEV_0592&SUBSYS_30D6103C&REV_12
PCI\VEN_1180&DEV_0592&SUBSYS_30D6103C
PCI\VEN_1180&DEV_0592&CC_088000
PCI\VEN_1180&DEV_0592&CC_0880
the second is:
PCI\VEN_1180&DEV_0843&SUBSYS_30D6103C&REV_12
PCI\VEN_1180&DEV_0843&SUBSYS_30D6103C
PCI\VEN_1180&DEV_0843&CC_088000
PCI\VEN_1180&DEV_0843&CC_0880
the coprocessor id is:
PCI\VEN_10DE&DEV_0543&SUBSYS_30D6103C&REV_A2
PCI\VEN_10DE&DEV_0543&SUBSYS_30D6103C
PCI\VEN_10DE&DEV_0543&CC_0B4000
PCI\VEN_10DE&DEV_0543&CC_0B40
06-11-2012 10:05 AM
For the first two, please try installing the following driver:
ftp://ftp.hp.com/pub/softpaq/sp46501-47000/sp46999.exe
If the above one does not work, try this:
ftp://ftp.hp.com/pub/softpaq/sp45001-45500/sp45112.exe
For the third one, try the following driver:
http://www.nvidia.com/object/notebook-win7-64bit-267.76-whql-driver.html
If this does not work, try this:
http://www.nvidia.com/object/notebook_winvista_win7_x64_197.16_whql.html
Regards,
Vidya
Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
***Click on "Thumbs up" button to the bottom right side of my post to say thanks!***
06-26-2012 08:28 PM
I am having the same problem with a missing driver for a "base system device". My laptop is an HP Pavillion dv6700.
the product ids of the first device is:
PCI\VEN_1180&DEV_0592&SUBSYS_30CF103C&REV_12
PCI\VEN_1180&DEV_0592&SUBSYS_30CF103C
PCI\VEN_1180&DEV_0592&CC_088000
PCI\VEN_1180&DEV_0592&CC_0880
the second device is :
PCI\VEN_1180&DEV_0843&SUBSYS_30CF103C&REV_12
PCI\VEN_1180&DEV_0843&SUBSYS_30CF103C
PCI\VEN_1180&DEV_0843&CC_088000
PCI\VEN_1180&DEV_0843&CC_0880
Can you help me find the correct drivers for these devices? Thanks
06-26-2012 08:58 PM
Here are the drivers for Ricoh Card Reader:
Windows Vista drivers:
http://ftp.hp.com/pub/softpaq/sp37501-38000/sp37809.exe
Windows 7 drivers:
ftp://ftp.hp.com/pub/softpaq/sp46501-47000/sp46972.exe
Regards,
Vidya
Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
***Click on "Thumbs up" button to the bottom right side of my post to say thanks!***
